2 replies

1

I'm having same issue. Converted my webm video clips to mp4, and go to upload them, and nothing there... have done this several times, and no video is displayed. What am I doing wrong??? Windows 10 64bit.

Hi Lauren, 

Can you please try to upload other videos that are already in .mp4 format? (something that was not converted). We'll check if there are certain videos that needs to be re-rendered in a video editor before loaded to Gifzign. I remember we had a Beta issue of videos not uploading due to format/video encoding issue - and they had to be re-rendered just to be loaded to Gifzign.

Let me know, thank you.

Hi there, 

May I know if you're using a a 32 bit device? Thank you.