2 replies

As I mentioned I'd added it already (but not quite as above).

Turns out it was the fact ti was a square video, either that or a square video with a few annotations?

At anyrate the standard YT original does work but the output is much smaller than ideal for a facebook ad. ;(

Hi Ken, 

I am sorry for the delay on this response. I am not sure if I understood, what do you mean in your statement: "Turns out it was the fact ti was a square video, either that or a square video with a few annotations?"

For YT videos, by default we reduce their sizes to 600 px due to software constraints. If you need bigger videos, please try to capture or record Youtube videos using Gifzign's screen recorder, this might work. 

Let me know how it goes. Thank you.

Hi Ken, 

I am sorry for the inconvenience. I will notify the developer about that issue. Can you try to disable the antivirus for a moment when saving or previewing a GIF at Gifzign?

Also please try this solution suggested by a user from a separate thread:

" Try This. Check the Ransomware Protection Module and look at the blocked applications click on and allow anything related to Gifzign

Blocked Application           Path

gifzign.exe                           c:\program files(x86)\gifzign

ffmpeg.exe                          c:\ program files (x86)\ assets\converter\bin

gifsicle.exe                           c:\ program files (x86)\ assets\converter\bin

youtube-dl.exe                     c:\ program files (x86)\ assets\converter\bin"

Let me know how it goes. Thank you.