2
Acknowledged

Why I will not buy a Youzign subscription

Even though I was considering it.

I opened this ticket http://support.youzign.com/t5157-considering-a-paid-subsctiption and did not get a reply for a few days. I closed the ticket because fast, friendly support is paramount to any and all types of software you may use for your business and I did not receive it.

Today I received an email from YouZign asking me to rate their support. There were 2 options. Because there was nothing to rate, I clicked "bad". You can see in the attached screenshot what the result of that action was. 

Please unsubscribe me from your mailing list.

Thank you.

2 replies

Well, I just posted it on support.youzign.com . You have a form there. Do you monitor the form submissions on support.youzign.com? 

Thanks

Hi Silviu, 

Unfortunately, there are some issues with the requests sent from this site's ticket submission.
If you can forward us the ticket to support@youzign.com with your registered email, we will sort it out for you immediately.

Again, our apologies for the inconvenience here. 

Hi Silviu, 

I am sorry you had this experience in our support.

We cater tickets that are sent to support@youzign.com . May I know where you could have sent the ticket from?

Thank you.