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Gifzign_1.0.13_Win error

i havr just updated GIFzign to Gifzign_1.0.13_Win and as i tried to import a video from youtube, i see an error message:

can you help me please?

5 replies

Hi John... just to let you know... i have bought a new pc and now Gifzign works properly! ;-)

Thank you for all...

regards,

Josè

Hi Jose, 

That's great news. Thanks for letting us know. 

I'm glad it's working well now. :)

ok thank you John... i wait! :)

Hi there, 

I am sorry for the delay in getting back to you. 

The developer is not able to solve this issue yet. Have you tried to reinstall Gifzign? Are you using Gifzign on Mac or Windows?

Thank you.

John, do you have news?

i am still waiting... i need to use Gifzign!

Hi there, 

I am sorry but there's no update about the issue yet. I will follow up with the developer and will get back to you later today.

Thank you.

Hi John, thank you!

Unfortunately i just did it and it doesn't install because it says that i alrady have a newer version of Microsoft Visual C++ 2010 Redistributable.
So? What cen we do now?

Thanks,

Josè

Got it Jose, however I am not able to suggest other tips. I have notified the developer and will get back to you as soon as I get the solution.

Thanks for the feedback.

Hi there, 

I am sorry about the inconvenience.

You have the same issue as this user: http://support.youzign.com/i2063-msvcr100100-dll , please download Microsoft Visual C++ 2010 Redistributable Package from Microsoft.

Let me know how it goes. Thank you.