1
Acknowledged

#Gifzign Club Purchase not credited

Purchased Product: #Gifzign Club
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August 7, 2017.

Paid Sep, Oct, and Nov, but still not credited to my account (ibugu7)

Thanks... Terry

4 replies

It looks like the monthly membership has not been credited to my account (ibugu7)

See attachment.

Hi Terry, 

We have updated your account and added the Club. For you to be able to use the Club templates, you will need to re-install Gifzign. Please uninstall it first before re-installing.

Thank you.

Hi there, 

I hope you're doing well.

Club templates can be found on the Mockup button in your GIF: 

Clicking this button, you will be sent to the mockups panel.

Also, updating Gifzign will give additional club mockup templates.

October and November templates are still in the works. We are sorry for the inconvenience.

Thank you.

Hi there!

I apologize for the inconvenience. Could you please send us a ticket or request to support@youzign.com 
Please also include your Youzign email and the payment/transaction ID of the purchase above. This way we can handle your details privately.

Thank you.