I asked twice to cancel my account. You answer that you delete it immediately but the account is always active and I continue to pay for a service that I do not want. It's a shameful thing! Resolve immediately
I think it is better I created a new thread on this since it is a personal issue. I remembered bought 1,000 templates and show only 200 templates. I saw one of buyer also experience this and you can help this issue.
Please look into my account again (username - kxdhar) and re-activate the 1,000 templates.
I purchased Mockzign Beta Jan 26, 2018 and I went to the Mockzign sales page today and saw on the sales page some 'new' Mockups designs. I have "Version 0.5" was there another version released with more new mockups?
I wanted to inform you that we are retiring this helpdesk and moving it to a new one here:
We will also retire the forums we had here and move them to a new forum website here:
http://youzign.com/forums (not active yet)
We are very sad to see our good old support desk go but at the same time excited for the future! Being in touch with you is incredibly important to us so we are planning to keep the interactivity we always had with you going moving forward in our new forums, due this week...
I've been using Youzign since its first release, but you really NEED to improve the time it takes to save an image. It can take a couple of minutes for a FB post size image and that is way too long.
I see other posts from a year ago and obviously you're not taking this issue seriously enough. I also use Canva and Stencil and they both save images extremely fast, so it's not my computer or connection.
BTW it also takes forever to delete an image from the Uploads section.
Sometimes I have a text box that is much bigger than the text iteself. I want to reduce the size of the box without reducing the size of the text. How do I keep the text static and move the border of the box to the text?
Could someone quickly answer me in this matter. I have a customer that wants to buy Youzign from my referral link. but he wants to buy it for one year instead of monthly and don't want to pay $1 to try it out and then use original price, he just wants to pay the price 1 year for each year, do i need a special referral link for this? Please let me know right away and also i want to do the yearly for him but i am confused, what is the yearly price is it $89 usd $120 or
In Youzign when I create my own design, the Preview mode scrambles my design all up. The design had 5 lines of text and a small graphic, and each line of text was created as a separate line. It's never done that before version 3.
Also, when I saved the new design as a PNG, that image was also all scrambled up. Hopefully there is a fix coming soon for this issue. It's definitely a work suppressor!
And lastly, I noticed that I couldn't upload vector files to Youzign, the circle thingy would just spin and spin forever. Instead,