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I wanted to inform you that we are retiring this helpdesk and moving it to a new one here:
We will also retire the forums we had here and move them to a new forum website here:
http://youzign.com/forums (not active yet)
We are very sad to see our good old support desk go but at the same time excited for the future! Being in touch with you is incredibly important to us so we are planning to keep the interactivity we always had with you going moving forward in our new forums, due this week...
I've been using Youzign since its first release, but you really NEED to improve the time it takes to save an image. It can take a couple of minutes for a FB post size image and that is way too long.
I see other posts from a year ago and obviously you're not taking this issue seriously enough. I also use Canva and Stencil and they both save images extremely fast, so it's not my computer or connection.
BTW it also takes forever to delete an image from the Uploads section.
Sometimes I have a text box that is much bigger than the text iteself. I want to reduce the size of the box without reducing the size of the text. How do I keep the text static and move the border of the box to the text?
In Youzign when I create my own design, the Preview mode scrambles my design all up. The design had 5 lines of text and a small graphic, and each line of text was created as a separate line. It's never done that before version 3.
Also, when I saved the new design as a PNG, that image was also all scrambled up. Hopefully there is a fix coming soon for this issue. It's definitely a work suppressor!
And lastly, I noticed that I couldn't upload vector files to Youzign, the circle thingy would just spin and spin forever. Instead,
I have these issues again and again. It takes 2 minutes and more for every single site to load. That is inacceptable. I have these issues for many days. I cannot work on projects when it takes such a long time.
This is what I see in these Template Types No templates in here yet, but you can still create your own. Album Art Email Header Mockzign Etsy Smartmockups There are no template in my account in these template types