Hot Problems

  • 1

    Have had serious problems saving designs, groups and templates.

    Louie · 1 · Last reply by John : }


    I have been building complex book covers and trying to save multiple iterations none of them save. There is always a problem.

    I have also attempted to save groups and none of them have saved.

    Please advise if there are serious problems.

    I have tried on different browsers and machines. Same result.

    Very concerned as too much time has been expended numerous times on worknot be able to be saved, reedited and reused.

    BTW, not sure if the problem is being 2400 x 2400 and 300 DPI


  • 1

    Can't upload images to Youzign Editor anymore...

    Sohailchatur · 4 · Last reply by John : }

    24 hours ago, Youzign was working perfectly! Today, though, when I tried to upload images to complete a design, all that happens once I select an image to upload is the loading circle spins and then the image never shows up. I'm using Chrome, so it shouldn't be a browser issue...

  • 1

    When trying to instal 1.0.17 my computer gives me an error

    Luis · 3 · Last reply by John : }

    When trying to instal 1.0.17 my computer gives me an error saying "...its side-by-side configuration is incorrect..." I uninstalled 1.0.16 before trying to install 1.0.17

    I was able to re-install 1.0.16 NO problem but for some reason 1.0.17 never did install.