Solved Problems

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    Logozign login problem

    Nicolas Moisset · 1 · Last reply by Yel <(','<)

    Hi,

    I've purchased Logozign, created a password, but I can't log in to day anymore, and I can't reset the password either. What should I do?

    Thanks

    Nicolas

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    refund request no response via email

    Jhoenna · 3 · Last reply by Yel <(','<)

    I have sent an email about refund request but didn't receive any reply. I signed up for a free trial. It says FREE for 2 weeks and then $9.99. How come I was charged $9.99 right away?

    I want a refund and a cancellation of my subscription but I didn't receive any response.

    Also, how come there's no way to change credit card details on the profile area??

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    I purchased the lifetime deal. :)

    Paula Sylvester · 2 · Last reply by John : }

    I purchased the lifetime deal. It sez: "1200 Templates, for a one off discount price!" Also, when trying to change the BG image, I'm not able to "search" for images via the interface using pixabay and others as shown in image10.gif located: https://support.youzign.com/i1219-how-to-replace-switch-an-image. I'm sure it''s an oversight (because it was such a GREAT deal) and I appreciate your time and assistance. Sincerely, Paula Sylvester :)

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    purchased the lifetime deal, only have 200 templates

    Paula Sylvester · 1 · Last reply by John : }

    Been waiting for a response and posted a ticket last night. I noticed an identical question this morning/early afternoon which in the reply were instructions to send purchase receipt to support@youzign.com (which I did) along with the link included and screen capture of the page (attached below). I only received 200 templates. I'm sure it's an oversight and looking forward to your response. Sincerely, Paula Sylvester.

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    Group feature??

    Mark Harvey · 2 · Last reply by John : }

    Hi Guys!

    I absolutely love Youzign but why have you added the group feature?, it's a nightmare!

    It's taking me forever to create image as it keep auto creating a groups.

    If there something i can do to disable it?

    Cheers

    Mark

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    Can't get Unsplash to load for a week now....

    Judy · 4 · Last reply by John : }

    Still waiting for a response on this issue...

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    Unsplash

    Lucas Marshall · 2 · Last reply by John : }

    Unsplash integration doesn't seem to be working.  There's no images available.

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    I don't find the signup link

    Rino Rizzo · 1 · Last reply by Rose :3

    I don't find the button or the link to Signup in Youzign.

    I tried from Windows and Mac with Safari, Firefox and Chrome.

    Am I a blind?  

    Thank you. Rosario

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    No Response to REQUEST for REFUND by Email thought I would try here for refund of Fresh Stock Photos

    I purchased Fresh Stock Photos seen below and would like a Refund both Vol 4 and 3 Vol Bundle total $38.00.   Transaction ID: [some contents hidden] Invoice ID: Fresh Stock Photos Vol 4 ([some contents hidden]) and Transaction ID: [some contents hidden] Invoice ID: Fresh Stock Photos - 3 Vol Bundle ([some contents hidden])  
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    Not working

    Sales · 1 · Last reply by Yel <(','<)

    Youzign is not working on my chrome, firefox or android phone.  Updated flash and still will not work.  Is the site down?

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    Login Credentials?

    Alan · 2 · Last reply by John : }

    I purchased Youzign 2 products around 8 hours ago, I'm yet to receive my login details. I have emailed the support email supplied but have had no response.

     [some contents hidden]

    Thank you

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    Problem importing a pack

    Joe Wehrens · 1 · Last reply by John : }

    Hi, I have bought the premium photo's part w PLR, it gives me 30 youzign headers, but when I click the link as shown in my screenshot https://www.screencast.com/t/QNqhbs3RZQ6 my screen freezes and it does not import. Can you take a look at it please ?

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    Issue With Resume Templates

    Barrie Anderson · 1 · Last reply by John : }

    Hi there

    I have tried to edit the resume templates however I get a blank page?

    For some reason the resume templates are not editable with the system.

    Any ideas?

    Thanks

    Barrie

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    Unable to move or modify items

    Nicolas Bouvier · 6 · Last reply by John : }

    Hi all,

    I can't move or modify any items in any design. 

    I CAN create a new design and open a previously created design (so it's NOT the black screen error that many are reporting).

    I'm using a Chromebook with:

    - Chrome OS Version 59.0.3071.35 dev (64-bit)

    - Adobe Flash Player - Version: 26.0.0.89

    Thanks,

    Nicolas

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    Youzign Design Tool

    Susannah B · 2 · Last reply by John : }

    I can't access the design tool in Youzign, either for new designs or to edit existing ones. All I get is a completely blank, dark grey screen. Please investigate or advise.

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    After sigining up no communication at all

    Ed · 1 · Last reply by Yel <(','<)

    I signed up in your page and entered my credit card number, please help, thanks.

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    No project is loading for me - Black Screen !

    Roger · 2 · Last reply by John : }

    Hello,

     

     Youzign simple showing black screen for me. I cannot create new projects or edit new ones. Kindly solve this issue. 

     

    Regards,

    Roger

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    Can't access my account?!?

    Steve Doyon · 4 · Last reply by John : }

    I can't access the Mac app, I think I have the version 48.0.2564.82

    I didn't use it for a long time, I don't know how to update it?

    Each time I try to login, it show me a salepage?!?

    Sometimes I get in and can see my 'PRO' member info (see the attachments), but when I click on 'Dashboard', it send me to a salepage again...

    I'm on Mac, same thing with Safari & Chrome :(

     

    Thanks for your time.

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    Login Issue

    Brett Gurney · 2 · Last reply by John : }

    Help ... Can't login... when i push submit button it loops back to home page every time. I was logged in when it happened. Switched pages and it kicked me out. I was right in the middle of a project :)

    Brett Gurney

    User brettgurney@gmail.com

    Please advise

    Thanks

    BG